We handle payrolls for clients all over New Zealand as well as some from Australia. With modern communication options it has no effect where you are based. Reports are e-mailed to you and payslips can be either e-mailed (all password protected) or security payslips get couriered to you.
Category: Frequently Asked Questions
Can you pay the PAYE for us?
Yes we can ensure the payment for your PAYE is completed on time. We need to be handling the DC file for you in order to do this. We do charge a separate fee for this service.
Can you provide an import file to our General Ledger system?
Yes, we can provide a GL import file for most accounting systems sold in New Zealand.
What reports are available?
We have a large inventory of reports that we can provide you and we have never been in a position where we cannot provide the required information.
What happens if someone leaves and needs to be paid straight away?
We can handle One-Off or Manual Pays as required. We do charge a separate fee for this service.
How quickly can we get up and running?
This really depends on the size of your payroll, our work load and your situation. We have had a client provide us employee information in the morning and we processed their first pay that afternoon however we prefer a bit more notice than this. Once you decide to come on board we have a set […]
Are you able to pay into the employees bank account?
Most of our clients get us to handle the DC payment. We use a service provided by the ASB Bank (you don’t have to be an ASB Bank client) whereby we sent the DC file to them, they pay the employees and through the use of a Letter of Credit they Direct Debit your bank […]
How quickly can I get my payroll back?
This depends largely on work load and when you send us the source information. When a new client starts with us we determine a suitable time frame. We have never missed a payroll deadline and our staff will do whatever is necessary to ensure that the pay always gets processed on time.
Can my employees ring you to query information?
As a rule no as we have no way of guaranteeing that the person on the end of the phone is who they say they are. We work on the basis that the client nominates who corresponds with us and we only accept requests from these people.
Are reports all password protected?
We insist that all reports sent to our clients are password protected.